Frequently Asked Questions About Cathe OnDemand and Cathe Live
I just signed up for your streaming service (Cathe OnDemand or Cathe Live). How do I login to view the videos?
Just go to https://cathe.com/stream/my-account/ and log in using the username and password you selected when you signed up. Usually your username is everything to the left of the @ in your email address.
How can I subscribe to Cathe OnDemand or Cathe Live?
First, if you sign up for Cathe OnDemand you will get Cathe Live automatically included for free. To sign up for Cathe OnDemand or just Cathe Live go to https://cathe.com/ondemand_subscribe/ and select the membership plan you prefer.
What apps are available for Cathe Live and OnDemand?
We have currently released 11 apps for our streaming service with 1 more apps currently in production.
Apps Available Now:
- Cathe OnDemand iOS for iPhones, iPads, and iPods
- Cathe OnDemand tvOS for AppleTV
- Cathe OnDemand Android
- Cathe OnDemand Fire (Tablet Only)
- Cathe OnDemand Roku (use Roku vanity code RV9VR59)
- Cathe Live iOS for iPhones, iPads, and iPods
- Cathe Live tvOS for AppleTV
- Cathe Live Android
- Cathe OnDemand Fire TV
- Cathe Live Roku (use Roku vanity code DHPLJGV)
- Cathe Live Fire TV
Apps In Development:
- Cathe Live Fire (Tablet Only)
Can I only view Cathe Live during the live broadcasts?
No, all Cathe Live broadcasts are recorded and archived so that you can watch them whenever you like just like our OnDemand videos.
What is the difference between Cathe Downloads and Cathe OnDemand?
Download our Cathe exercise videos and save them to your computer’s hard drive and then if you prefer sync them to your smart phone or mobile device. Since you don’t need access to the internet after you have downloaded your videos this makes it easy to take your Cathe workout downloads to the Gym or wherever you travel. All of our digital downloads contain the same “chapter menu” points as our exercise DVDs and OnDemand streaming service, however, they don’t contain premixes. The main advantage of downloads is you don’t need internet access, except when you initially download them, to use them. However, they don’t contain premixes like our OnDemand streaming service offers and you will need to store each video file you purchase on your computer’s hard drive. Each file will take up about 1 GB of space.
With our OnDemand streaming service all of the video files stay on our server, so you don’t have to worry about storing large video files on your computer’s hard drive. You also get access to our entire video library, not just the downloads you purchased, and you get Cathe Live for Free as well as over 2400+ Premixes and the ability to create your own premixes with our online Workout Blender. You also get Cathe’s newest releases at no extra charge.
How Can I Change my Cathe Live or Cathe OnDemand Subscription Payment Information?
You can change your payment information for your Cathe Live or OnDemand subscription at anytime after signing in by clicking the “My Account” link at https://cathe.com/stream/. Then select view button in Recent Orders. Then select the view button again in “related subscriptions” and then select the “change payment method” button and fill in the information for PayPal or your new credit card.
How Can I Cancel my Cathe Live or Cathe OnDemand Subscription?
You can cancel your Cathe Live or OnDemand subscription at anytime after signing in by clicking the “My Account” link at http://cathe.com/stream/. Then select view button in Recent Orders. Then select the view button again in “related subscriptions” and then select the cancel button.
Need help installing our apps on Roku?
Click here for detailed instructions on installing Cathe Live or Cathe OnDemand on your Roku device.